How to Sue Coinbase if Your Account was Hacked

How to Sue Coinbase

Crypto hacks can be devastating when they result in significant financial losses. While not every compromised account is the fault of the crypto exchange, some hacks may be due to negligent security practices. 

If you have reason to believe Coinbase is legally responsible for a hack on your account, then pursuing legal action could potentially recover your losses. However, it’s a process that requires careful consideration and strategy. This article will outline the steps explaining how to sue Coinbase after an account breach.

Determining Coinbase’s Negligence

The first step is to thoroughly investigate the hack and determine if it was actually Coinbase’s fault. You’ll need to gather evidence that shows their security protections were inadequate and directly led to the breach. Without proof of Coinbase’s negligence, you likely don’t have a strong case. Carefully document all the details of the hack.

Checking Coinbase’s Terms and Agreements

Coinbase’s user agreement and terms of service will outline limitations on their legal liability. It’s critical to review these documents and identify any clauses that try to waive responsibility for account hacks or security breaches. You’ll need strong arguments for why such clauses shouldn’t apply given the specific circumstances of your case.

Initially Contacting Coinbase Support

Before legal action, it’s generally a good idea to first communicate with Coinbase directly. Explain to their customer support team precisely what happened in your account and try reaching an amicable resolution. Document all correspondence and any reasons provided for denied compensation. Escalating within Coinbase can avoid court if they choose to remedy the situation.

Filing Complaints with Regulators

If Coinbase refuses to take responsibility, file a formal complaint against the company with oversight agencies such as the FTC, CFTC and SEC. Lodge your concerns about the hack and Coinbase’s handling of the matter. Regulators taking an interest could influence Coinbase to settle.

Hiring a Cryptocurrency Lawyer

Retaining an attorney who specializes in technology and cryptocurrency laws will be important. Consult with them about your specific evidence and Coinbase’s potential culpability. A lawyer can properly advise on your chances of success and the best strategy and venue for any legal action.

Pursuing a Lawsuit

If other options were unsuccessful, the final route is filing a lawsuit asserting Coinbase breached duties owed to customers. Sue for damages of lost crypto values. Be prepared for a lengthy court process that may require compromise. Consider small claims court for lower claim amounts.


Suing a major company like Coinbase is no small undertaking. It will require gathering strong supporting evidence, reviewing your options, potentially filing complaints with regulators, and being prepared for a long legal battle. While compensation may seem unlikely, following these guidelines gives aggrieved customers recourse to hold Coinbase accountable if their negligence directly led to account compromises. 

The key is determining the exchange’s true culpability and navigating the complex terms and agreements that can limit liability. With a prudent approach and solid case, affected customers stand a chance of achieving justice through the legal system.